Terms of Service
Last Updated: April 30, 2025
1. Introduction
Welcome to Mero Loan. These terms and conditions govern your use of our digital CA form and loan paper management services designed for users in Nepal.
By accessing or using our platform, you agree to comply with these Terms. If you do not agree, please do not use our services.
2. Definitions
- "Service" refers to the Mero Loan CA form and loan document management system.
- "User" refers to any person or organization that uses or registers for the Service.
- "Account" means the unique login credentials used to access the Service.
- "Documents" includes all forms, financial data, and paperwork submitted or generated on the platform.
- "Subscription" refers to the paid access plan for using the Service features.
3. User Accounts
Users must provide accurate and complete details while creating an account. Misuse or false information may lead to suspension or permanent deactivation of the account.
4. Subscription and Payments
Subscriptions are charged in Nepali Rupees (NPR) on a recurring basis. You may cancel at any time; however, refund policies apply. Please review our Refund Policy for full details.
5. Acceptable Use
Our platform should be used responsibly and lawfully. Users must not misuse any feature for fraudulent or illegal activities. All operations must comply with the legal framework of Nepal.
6. Termination
We reserve the right to terminate or suspend accounts that breach our Terms. Users can also deactivate their accounts anytime. Refunds are handled according to our Refund Policy guidelines.
7. Limitation of Liability
Mero Loan is not liable for any losses or indirect damages resulting from use of the Service. Our legal responsibility is limited to the extent permitted by law in Nepal.
8. Changes to the Terms
We may revise these Terms at any time. Changes will be posted on our website, and continued use of the Service constitutes your acceptance of those changes.
9. Governing Law
These Terms are governed by the laws of Nepal. Any legal issues arising will be handled by the courts located in Kathmandu, Nepal.
10. Contact Us
If you have any questions or concerns, feel free to reach out:
Email: meroloan.help@gmail.com
Phone: +977 9800000000
Address: Shantinagar, Kathmandu, Nepal